Terms of Trade
- Products are manufactured for Beds and Pillows with special materials, thus ensuring a high quality end product.
- Together with our manufacturers, we endeavour to do all we can to meet the client’s requirements at competitive prices.
- Prices are subject to change without any notice.
- No product will be delivered until the payment is received in full.
- We do not offer refunds. However we can arrange for our supplier to assess the product and replace or repair any item that is damaged due to a manufacturing fault, within the first seven days of purchase.
- No refund / return due to reasons of comfort.
- All our mattresses & base sets fall within the manufacturer’s warranty.
- All goods remain Beds & Pillows property until full payment is received.
- Orders will only be processed on receipt of payment.
- Client to ensure that the quantity, quality, colour & size is correct on orders place.
- Beds & Pillows cannot be held responsible for any incorrect orders placed.
- Lead time will vary according to product.
- Lead time on linen made to order is approximately 3-5 weeks.
- Delivery of products will be on a mutually agreed date.
- Delivery prices quoted are for Gauteng only and are subject to change without notice. Contact us for deliveries outside Gauteng.
- Consult your doctor prior to using any support product.
- Beds & Pillows are not responsible for the incorrect use of a product.
- Keep plastic packaging away from children.
- 100% payment upfront on receipt of invoice, prior to delivery / collection
- Direct Cash Deposit -email proof of deposit to firstname.lastname@example.org
- Electronic Transfer -email proof of payment to email@example.com
- Payfast payment facility
- We qualify as an EME (Exempt Micro Enterprise) small company status with a verified turnover of less than R5million.