Terms of Trade
TERMS OF TRADE
- Products are manufactured or imported for Beds and Pillows.
- Prices are subject to change without any notice.
- Returns & refunds - please see our "other conditions" below.
- Certain items are imported - availability will be confirmed on request.
- All mattresses & base sets fall within the manufacturer’s warranty.
- All goods remain Beds & Pillows property until full payment is received.
- Orders will only be processed / delivered or collected once payment reflects on our account.
- Client to ensure the quantity, quality, colour & size is correct on orders placed. Your payment of invoice confirms the order is correct.
- Beds & Pillows are not liable for any incorrect orders placed.
- Lead time will vary according to product.
- Notify us if you have specific delivery dates required.
- Delivery prices quoted are for Gauteng only and are subject to change without notice. Contact us for deliveries outside Gauteng.
Consult your doctor prior to using any product especially support product.
Beds & Pillows are not responsible for the incorrect use of a product.
Keep plastic packaging away from children.
100% payment upfront on receipt of invoice, prior to delivery / collection
Direct Cash Deposit -email proof to email@example.com
Electronic Transfer -email EFT to firstname.lastname@example.org
Payfast Online payment facility
We are EME (Exempt Micro Enterprise) small company status with a verified turnover of less than R5million.
Orders must be inspected upon receipt thereof.
Notify us in writing to email@example.com within 7 days of receiving your order.
We will be in touch regarding arrangements for replacement, subject to all the conditions herein.
If you feel your order has been short delivered, please first ensure your original order was correctly placed with us and there is nothing on back order.
In most cases we will resolve any issues relating to quality as we are confident in the quality from our suppliers.
Return of a product is subject to the following:
Contact us within 7 days of receiving the goods by email - firstname.lastname@example.org.
The product is not used, washed, damaged or soiled.
The product is in the original packaging with product inserts etc.
The original purchase receipt must be presented.
If no defect is found the client is liable for the cost of cartage back to our offices.
Returned products will be inspected and you will be notified whether a refund is awarded.