Terms of Trade

GENERAL

  • Products are manufactured for Beds & Pillows, with special materials, thus ensuring a high quality end product.
  • Together with our manufacturers, we endeavour to do all we can to meet the client’s requirements at competitive prices.
  • Prices are subject to change without any notice.
  • We do not offer cash refunds, however we can arrange for the supplier to replace any items that are damaged due to manufacturing faults within the first 7 days of purchase.
  • All our mattresses & base sets fall within the manufacturer’s warranty.
  • All goods remain Beds & Pillows property until full payment is received.
  • Orders will only be proceeded with on receipt of payment.
  • Client to ensure the quantities, qualities, colours & sizes are correct as Beds & Pillows is not responsible for any incorrect orders placed.
  • Lead time will vary according to product.
  • Lead time on linen made to order is approximately 3-5 weeks.
  • Delivery of products will be on a mutually agreed date.
  • Delivery Fees quoted are for GAUTENG ONLY and are subject to change without notice. Contact us for deliveries outside Gauteng.

PAYMENT 

  • 100% payment upfront on receipt of invoice, prior to delivery / collection

PAYMENT METHODS

  • Direct Cash Deposit (email proof of payment)
  • Electronic Transfer  (email proof of payment)
  • Payfast

BEE STATUS

We qualify as an EME (Exempt Micro Enterprise) small company status with a verified turnover of less than R5million.