Terms of Trade


  • Products are manufactured for Beds and Pillows with special materials, thus ensuring a high quality end product.
  • Together with our manufacturers, we endeavour to do all we can to meet the client’s requirements at competitive prices.
  • Prices are subject to change without any notice.
  • No product will be delivered until the payment is received in full.
  • We do not offer refunds. However we can arrange for our supplier to assess the product and replace or repair any item that is damaged due to a manufacturing fault, within the first seven days of purchase. 
  • No refund / return due to reasons of comfort.
  • All our mattresses & base sets fall within the manufacturer’s warranty.
  • All goods remain Beds & Pillows property until full payment is received.
  • Orders will only be processed on receipt of payment.
  • Client to ensure that the quantity, quality, colour & size is correct on orders place.
  • Beds & Pillows cannot be held responsible for any incorrect orders placed.
  • Lead time will vary according to product.
  • Lead time on linen made to order is approximately 3-5 weeks.
  • Delivery of products will be on a mutually agreed date.
  • Delivery prices quoted are for Gauteng only and are subject to change without notice. Contact us for deliveries outside Gauteng.


  • Consult your doctor prior to using any support product.
  • Beds & Pillows are not responsible for the incorrect use of a product.
  • Keep plastic packaging away from children.


  • 100% payment upfront on receipt of invoice, prior to delivery / collection


  • Direct Cash Deposit -email proof of deposit to info@bedsandpillows.co.za
  • Electronic Transfer   -email proof of payment to info@bedsandpillows.co.za
  • Payfast payment facility


  • We qualify as an EME (Exempt Micro Enterprise) small company status with a verified turnover of less than R5million.